Shipping policy

Order Processing Time:
All orders are processed within 1–3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.

Estimated Delivery Time:

• Austria: 2–5 business days

• European Union (other countries): 4–8 business days

Shipping Costs:

• Free shipping for all orders over €50.

• For orders under €50, a flat shipping rate of €4.99 applies.

Order Tracking:
Once your order has shipped, you will receive a tracking number by email to monitor your shipment.

Possible Delays:
Please note that delivery times may be affected by customs, postal delays, or holidays. We are not responsible for such delays.

Customs and Import Taxes:
Orders shipped within the European Union (EU) usually do not incur customs fees. However, if any additional charges occur, the customer is responsible for covering them.

Contact Information:
For questions regarding your shipment, feel free to contact us at:nexoranextlevel@gmail.com